I logged into one of my customer’s Google Local Business Centers today and had a pleasant surprise. As you can see on the image, Google has finally addressed the problem of businesses that service customers outside of their immediate area. Until now, my customers with lawn services, out-call massage, and plumbing businesses had major issues coming up on the map outside of their immediate metropolitan areas.
Today they enabled the “Service Areas and Location Settings” area in the Local Business Center. Businesses have the option of choosing whether their customers come to their business location or if they serve customers at their address. They have the option of showing their address or not and they can choose which area they service. The service area can be chosen as a radius from their address, or they can put in geo-modifiers such as zip code, city name, or even county name. I used both methods for several of my customers, choosing a radius or choosing counties or cities as appropriate.
It’s too soon to determine how this new option will affect rankings or if hiding your address has a positive or negative affect on listings. This literally changes how I advise my customers in their local search efforts. I’ll let you know my results as time goes on.